Tuesday, May 14, 2013

How to Work a Room - Susan RoAne



Are you shy like me? I will be the first to admit that I am shy. Shy in a way that I am not one of those who can enter a room full of strangers and go out knowing almost everyone in the room. I can walk and engage people in conversation but most of the time it takes me time to do that. I have to spend some time and know the person first before I shift to a good conversationalist and communicator.

Looking at the past, i can list down numerous events where I decided to just stay at home than mingle and party with people. Looks like a loser eh? I do not know. Most of the time, I feel like forcing myself to talk and dress up is a waste of my time. Maybe because I struggle connecting with people I have not seen for a long time or connecting with people i only meet for the first time.

This is actually weird because talking and communicating with people is what I love about my current job. I enjoy talking to people, listening to their stories and sharing my point of views so they can improve their processes. However, as much as I love that part of my job, I really need to work on socializing more and marketing the value that I can deliver. Time and time again, I hear successful people share that it is not enough to be good in what I do but I should be able to sell. Inform people that I am good in what I do and I can help them. Waiting for people to approach me is a waste of time.

For this reason, i decided to read "How to Work a Room" by Susan RoAne.

She shares five roadblocks on working a room
  1. Don't talk to strangers
  2. Wait to be properly introduced
  3. Don't be push. Good Things Come to Those Who Wait
  4. Better Safe than Sorry
  5. Mangled and Mixed Messages

She offers remedies
  1. Redefine the term stranger
  2. Practice a self-introduction
  3. Move from "Guest" behavior to "host" behavior
  4. Eject the "rejector" and Move on
  5. Unmix the mixed message

Same with other books, I will share the key takeaways i am picking up from the book

Be the host - In attending parties or events, I have the tendency to wait to be introduced or entertained by the host. This is fine but if I want to be someone who can engage people in conversation or become friends with other people, i have to shift my approach to "host" behavior. This will not only help the host but I will also help other guests feel more welcome in the party.

Take the Risk and approach a familiar person - In events or malls, whenever I see someone who looks familiar, most of the time i decide not to call or approach the person for fear of rejection. I fear that the other person will not recognize me. Reading the book, the author suggests taking the risk. In the end, if I am wrong I may gain a new friend. Or if the person rejects me, it does not a matter of life and death. 


THE TEN COMMANDMENTS OF CONNECTING

  1. Thou shalt prepare
    • attitude
    • focus
    • self-introduction
    • conversation
    • business cards
    • a smile and a handshake
  2. Thou shalt attend
    • RSVP and go! Act like a gracious host
  3. Thou shalt try these strategies
    • Read name tag
    • Go with a buddy
    • Talk to "wallflowers"
    • Approach and be approachable
    • Smile
    • Allow for serendipity
    • Listen
    • Care
    • Extricate courteously and circulate gracefully
    • Follow up
    • Call, email or send "thank-yous"
  4. Thou shalt say something...anything
    • Don't wait; initiate
    • Take the risk; the rewards are thine
    • Listen with interest to the response
    • Smile and make eye contact
    • Pay attention
  5. Thou shalt mind thy manners
    • Learn old and new etiquette and brush up on thy manners
    • Acknowledge others
    • Treat everyone nicely
  6. Thou shalt avoid the common cruthches
    1. Don't arrive too late
    2. Don't leave too early
    3. Don't drink too much
    4. Don't gorge at the buffet table
    5. Don't misuse the buddy system by joining thyselves at thy hips
    6. Don't bring thy cell phone or PDA
  7. Thou shalt remember the Three E's
    1. Make an Effort
    2. Bring thine Energy
    3. Exude Enthusiasm
  8. Thou shalt dress appropriately
    1. Unsure? Ask!
  9. Thou Shalt Remember The Three C's
    1. Courtesy
    2. Charm
    3. Chutzpah
  10. Thou shalt bring thy sense of humor (not Jokes)


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